Processing Time
Orders are processed within 1–2 business days after payment confirmation.
Delivery Time
Delivery within South Africa usually takes 2–5 business days depending on your location and courier availability.
Shipping Fees
Shipping fees are calculated at checkout based on the delivery location and order size.
Tracking
Customers will receive tracking information once the order has been dispatched.
Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to courier issues, public holidays, or unforeseen circumstances.
Incorrect Delivery Information
Customers are responsible for ensuring that the correct delivery address and contact details are provided when placing an order.
Damaged Parcels
If your parcel arrives damaged, please notify us immediately with photos of the package and product.